If you have questions, please contact Pandemic Response Team by calling (484) 220-8500 or
emailing [email protected]
The health, safety and well-being of the residents and team members of The Highlands is of the utmost importance and our top priority. During this unprecedented time of the COVID-19 pandemic, we continue to monitor the ever changing COVID-19 developments following the guidance from the Centers for Disease Control and Prevention (CDC), PA Department of Health, the Centers for Medicare and Medicaid(CMS), the State of Pennsylvania, our Medical Director and others. Open communication is crucial; however, this is a fluid situation and information can change day to day. We will update our COVID-19 Pandemic Status Monday-Friday at noon. We provide regular updates to residents and families via the website, weekly Zoom calls, in house television station, mass phone blasts, emails and letters on our community’s status. Click here for the PA Department of Health Family FAQ's.
Listed below are the cumulative COVID-19 cases on our campus since March 11, 2020. As of November 25, 2020:
Residential - 3 Confirmed, 2 Recovered, 1 Death
Personal Care - 0 Confirmed, 0 Recovered, 0 Deaths
Skilled Nursing - 21 Confirmed, 9 Recovered, 11 Deaths
Total - 24 Confirmed, 11 Recovered, 12 Deaths
There are 0 active resident cases of COVID-19
Direct Care - 28 Confirmed, 24 Recovered, 0 Deaths
Non-direct Care - 12 Confirmed, 12 Recovered, 0 Deaths
Total - 40 Confirmed, 36 Recovered, 0 Deaths
There are 4 active employee cases of COVID-19
If you have have questions, please contact Pandemic Response Team by calling (484) 220-8500 or emailing [email protected]
The Highlands has a Pandemic Response Team comprised of Senior Leadership, our Medical Director, Infection Control Nurse, Department Heads and two retired physician residents, one being a former Infectious Disease Specialist. The team meets regularly to review the latest information available and continues to modify policies, procedures and practices in order to mitigate risk.
The Highlands has put numerous safeguards and preventative measures in place to protect the residents and team members. They include:
November 25, 2020- The Highlands post its Revised Reopening Plan for Aspire Memory Support
November 21, 2020- The Highlands post its Revised Reopening Plan for Aspire Personal Care
November 9, 2020- The Highlands post its Revised Reopening Plan for Aspire Personal Care
October 23, 2020 - The Highlands posts its Revised Reopening Plan for Aspire Personal Care
September 16, 2020 - The Highlands posts its Revised Reopening Plan for Skilled Nursing and Personal Care
September 3, 2020 - The Highlands posts its Revised Reopening Implementation Plan for Skilled Nursing and Personal Care
August 18, 2020 - The Highlands posts its Revised Reopening Implementation Plan for Skilled Nursing and Personal Care
August 17, 2020 - Residential Living residents are permitted to have indoor visitation with visitors screened at the main entrance. Restrictions apply.
August 5, 2020 - The residential Terrace Room dining room opens with reservations and restrictions.
July 22, 2020 - The Salon and Fitness Center and Pool open with social distancing restrictions.
July 8, 2020 - The Highlands posts its Reopening Implementation Plan for Skilled Nursing and Personal Care
June 22, 2020 - Limited housekeeping services resume.
June 5, 2020 - The Highlands moves to the Orange Phase of its recovery plan with the library and gift shop opening with social distancing restrictions.
May 27, 2020 -The Highlands begins COVID-19 testing of employees
May 19, 2020 - The Highlands establishes a policy for COVID-19 testing of employees in accordance with CMS directive
April 26, 2020 - Residents in Skilled Nursing are co-horted based on results of the COVID-19 test results.
April 24, 2020 - Residents in Personal Care are tested for COVID-19.
April 23, 2020 - All residents in Skilled Nursing are tested for COVID-19.
April 22, 2020 -Expand precautionary measures to isolate Heather Court.
April 20, 2020- Expand precautionary measures to isolate all Skilled Nursing (currently this does not include Heather Court). Staff in Skilled Nursing wearing full Personal Protective Equipment (PPE).
During this COVID-19 crisis, donations to the Jay Rosenson matching grant challenge were made. We would like to share that due to the generosity of Jay Rosenson who matched $1.00 for $1.00 up to $50,000 in support of employees and Personal Protective Equipment (PPE) The Highlands raised $121,760.